Terms of Service

Last Updated: August 20, 2025

These Terms of Service ("Terms") govern your use of the Babana Merch website located at babana.xyz ("Service") operated by Babana Merch ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, please do not use our Service.

2. Use of the Service

2.1 Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2.2 Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

2.3 Prohibited Uses

You may not use our Service to:

  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Transmit viruses or malicious code
  • Engage in fraudulent activities
  • Harass, abuse, or harm others
  • Scrape or harvest data without permission
  • Interfere with the proper functioning of the Service

3. Products and Orders

3.1 Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content is accurate, complete, reliable, current, or error-free. Colors may vary slightly due to monitor settings.

3.2 Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to modify prices at any time. Price changes will not affect orders already placed.

3.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If your order is canceled after payment, we will issue a full refund.

3.4 Custom Products

All products are made-to-order and customized specifically for you. Once production has begun, orders cannot be modified or canceled except as provided in our Return Policy.

4. Payment Terms

4.1 Payment Methods

We accept payment via credit card, debit card, and other methods through our payment processor Stripe. By providing payment information, you authorize us to charge the total amount of your order.

4.2 Payment Security

Payment information is processed securely through Stripe. We do not store credit card details and comply with PCI DSS standards.

4.3 Taxes

You are responsible for any applicable taxes, duties, or customs fees associated with your purchase. Prices displayed do not include these additional charges unless explicitly stated.

5. Shipping and Delivery

5.1 Fulfillment

Orders are fulfilled and shipped by our partner Printful. Production typically takes 2-7 business days, with additional time for shipping based on your location.

5.2 Shipping Times

Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or force majeure events.

5.3 Risk of Loss

Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages marked as delivered by the carrier.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

7. Intellectual Property

7.1 Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of Babana Merch or its content suppliers and is protected by intellectual property laws.

7.2 Your Use

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our Service without our prior written permission.

7.3 User Content

By submitting content to our Service (reviews, comments, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with our Service.

8. Disclaimers

8.1 "As Is" Basis

Our Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 No Warranty

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

To the maximum extent permitted by law, Babana Merch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or relating to your use of the Service.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Babana Merch and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of the United States.

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us first to resolve any disputes informally. Most issues can be resolved quickly and amicably through direct communication.

12.2 Arbitration

Any disputes that cannot be resolved informally shall be submitted to binding arbitration, except where prohibited by law. You waive your right to a jury trial and to participate in class actions.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Babana Merch regarding the use of our Service.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms of Service, please contact us at:

Babana Merch
Email: support@babana.xyz
Website: https://babana.xyz